Interpreter & Translation Agency
Whether you have recognised the trend yet or not, it is a fact that interpreting agencies are an in-demand service provider throughout Australia. The gap in the market is one that has been present for quite some time, however, with the ubiquity of the Internet and the ability for customers to share their experiences much more freely, the pressure is on for agencies to meet their needs sooner rather than later.
Here at Ezispeak, we are the leading agency providing the best translation and interpreting professionals to business that understand that the time has come to step up to the plate and achieve the expectations that their customer base has.
We’re Raising The Bar Above Other Translation Agencies In Australia
Australia’s culturally and linguistically diverse audience is growing every year at a rapid pace and so the demands on businesses are greater. The fact of the matter is that failure to embrace change and find a means to efficiently and effectively cater to the linguistic needs of your customers could have a massively detrimental effect and one that may be very difficult to recover from.
As such, with our business model, you not only benefit from a superior on-demand interpreter service from a renowned translation agency but one that is heavily based around technology.
Our Interpreter Agency – What Separates Us From The Rest
There is an increasing number of telephone interpreting agencies vying for the attention of any organisation that sells products or services to the retail consumer market. Call centres have never been more important in terms of adequately meeting the diverse audiences that consume products and services throughout Australia, however, at Ezispeak, we set the bar in terms of the standard that all other providers chase.
We have serviced over 600,000 individual language requests in real time over the past five years and our standards only continue to improve. Our average interpreter connect time is just 42 seconds and over 92% of our interpreter requests connected in less than 60 seconds.
Translation and interpreting agencies must add value to those for whom they work. The fact of the matter is that here at Ezispeak, we save our clients money. Cash savings in excess of 30% per annum have been recorded and this can be credited to the service efficiencies that came into effect once our system was put in place. These efficiencies have delivered additional cost savings of 27% to our clients.
We are very different from many other providers given the fact that we are not a legacy provider or affiliated with Government, and we were the first to market with a real-time, on-demand interpreter service. As far as over the phone interpreting agencies go, the others might make lofty claims but they simply cannot match our innovative approach or deliver the results that we can.
Comparing Telephone Interpreting Agencies
Our agency has vast experience working with service providers across a variety of industries and so those that choose to work with us can expect a focused approach that seeks to design, develop and implement solutions that offer the best potential for growth and enhanced customer and client experience possible.
We invite those that require the backing of the best among all of the top interpreting agencies to get in touch with the team here at Ezispeak. We are confident that we can create efficiencies and streamline your linguistic services to save you a lot of money and deliver many more positive experiences to your customers.Getting quality translations from in person and over-the-phone translation agencies is always an important priority. You need to be sure that the agency you choose is professional and provides beyond simply adequate translations.
This is why you should choose EziSpeak ahead of other interpreting agencies. We have the most professional and knowledgeable translators to help you achieve the best possible communications result, which is why we’re regarded as the top interpreter company in Australia.
Why You Should Choose Our World-Class Translation Agency
EziSpeak is an Australian translation agency established in Melbourne and serving all kinds of businesses, government organizations, and individuals all around Australia. We provide quality translations that can be relied upon.
Our expert interpreters have the knowledge to ensure nothing is lost in translation, so you’ll achieve effective communication with less effort and less stress. That’s better for everyone.
I would like more information about your Award Winning Telephone Interpreter Service.
Not All Interpreter Agencies Are The Same
Interpreting agencies come in all different shapes and sizes, and of course the quality can vary greatly between different agencies.
At EziSpeak, we ensure that we only hire the best interpreters. That means people who are quick thinkers, creative, honest, and practical. That is a rare combination of traits, but it’s an essential combination for those who want to work for us. This is how you can be sure of the high quality of our service.
Because you know we can be relied upon to deliver excellent results in interpreting, it means you can feel relaxed. Let us do the heavy lifting in your communications, so that everything proceeds as smoothly as possible.
A special Word about the Top Interpreting Agencies
Translation is a complicated art that requires very specialized knowledge and an ability to adapt to meet constantly changing situations. As challenging as it already is by nature, the stakes are raised even higher when the conversation takes place entirely by telephone.
In this case there is not the same visual feedback available that would be the case when interpreting in a face to face environment or even with video conferencing. Telephone interpreting requires an even higher skill set for the interpreter.
You need to be even more selective than ever when you are choosing an interpreter for these kinds of situations. EziSpeak is the easy choice, because our interpreters are so good at what they do. Our reputation is what brings customers to us, and the excellence of the translation service we provide is what keeps them coming back.
I would like more information about your Multilingual Self-Service IVRs.
Austrailia’s Leading Translation Agency
We are a quality focused translation agency, striving to provide the best value in interpreting services to our clients. By always putting the needs of the client first, we make it easier for our clients to get what they want from our service.
To make this possible, we have a strict hiring policy that ensures we only are hiring the best candidates. That’s only the beginning, however, because we also make sure they have the best training so they’ll be able to serve your needs perfectly.
Choose the Best Translation Agency in Australia
EziSpeak will always be your best choice for all kinds of interpreting services. No matter what the situation may be, we have interpreters that can help.
We have experience in live translating, interpreting speeches, subtitling and dubbing for both scripted and live broadcasts, and telephone interpreting. Every possible translation scenario you can imagine, we have interpreters that can help you out.
I would like more information about your Video Interpreting Service.
EZISPEAK OFFICES
MELBOURNE HQ
2/12 Risley St, Richmond VIC 3121
BRISBANE
320 Adelaide Street, Brisbane QLD 4000
Phone: 1800 796 518
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