Solution

Multilingual IVRs

Our intuitive IVR solutions allow migrant customers to self-serve and connect with you faster and in-language.

Multilingual IVRs
300+ Languages

300+ Languages

Accessible 24/7

Accessible 24/7

Cost Effective

Cost Effective

Self-service

Allow your migrant customers to control their service experience independently in over 300 languages. With ezispeak's self-service IVRs, consumers can manage their needs in their preferred language of choice, with 24/7 accessibility.

Multilingual IVRs
Multilingual IVRs

Customised for you

At ezispeak, our engineers develop your multilingual IVRs based on your scope of work, which is hosted in our network. Depending on what your business requirements are, we help to customise solutions for maximum efficiency, zero hassle and continuous productivity.

Give your migrant customers more agency.

Empower them to create their own journey.

Trusted Nationwide

We are trusted by some of the biggest and best companies in Australia and New Zealand

Quotation marks
We were excited to partner with ezispeak. They’re a challenger brand like Optus with an unwavering focus on using technology to improve the customer experience. It was pleasing to see teams from both organizations working tirelessly to ensure a smooth transition which included our agile project team and ezispeak’s transition team as well as their multilingual interpreters who were instrumental in providing a new and improved service experience for Optus’ multilingual customers.

Xavia Kaka

Optus

Telecommunications

Case Study

Optus

Telecommunications

Optus needed a language services partner that was as forward-thinking as they are, with a view to maximise technology use to help deliver a better experience to their migrant customers. ezispeak knew that they could not only meet the needs of Optus today, but well into the future too.

View Case Study

Focused on your success

Multilingual IVRs

Customer empowerment

ezispeak's self-service solutions allows migrant customers to drive their own experience.

Multilingual IVRs

Your brand, your voice

Our IVR solutions can be tailored to match your brand and voice, allowing you to better connect with your migrant customers.

Multilingual IVRs

Save your money

An in-language IVR solution allows you to reduce your cost to serve migrant customers.

Multilingual IVRs

Supporting your needs

Multilingual IVRs

On-demand reporting

You have access to real-time business intelligence reporting to track usage at anytime.

Multilingual IVRs

Here for you, 24/7

Products, services and customer support available whenever it's needed.

Multilingual IVRs

True value

No annual subscriptions are required, making our solution the most cost-effective. Just pay for what you use when you use it.

Meet Our Team

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