Rebecca Haynes-Gigliotti is the Founder and CEO of ezispeak
As you can see from the name, Rebecca comes from a proud Italian-German heritage. Her ancestors arrived in Australia as asylum seekers in the early 1920s to escape the fascist regime that was sweeping across Europe. They were later naturalised as Australian citizens in 1931. Their determination for a better way of life saw them become self-employed in various industries including agriculture and aviation. It’s that same inter-generational drive and determination which fuels Rebecca in all aspects of ezispeak.
“A quitter never wins and a winner never quits”.
From the outset, she has worked tirelessly and passionately to bring ezispeak to life through extensive market research, ongoing product development, sales and marketing activities, client management and unrelenting leadership.
Renowned for challenging the status quo, Rebecca has strong technical capability in understanding business models/markets and technology. An additional area of strength is her ability to leverage technology as a business’ primary enabler.
With a highly entrepreneurial spirit, she has led many successful business growth initiatives in which her passion for evolving business models and process improvement comes through – and where, ultimately, her clients and customers are the beneficiaries of superior services.
– Australian Institute of Company Directors
– Certified Change Management Practitioner
– B.Bus; Marketing
Paul heads up all sales, marketing and client engagement activity as GM of Sales and Marketing for ezispeak,
With an absolute passion for diversity and inclusion, Paul works with clients on strategic migrant engagement and planning ensuring our clients have the opportunity to scale their offerings into languages other than English. He is also responsible for ezispeak’s marketing and communication activities.
Prior to joining the world of ezispeak, he worked for one of Australia’s leading Multicultural Marketing Agencies. He developed a number of strategic campaigns for brands such as AGL, Bluescope, Worksafe, Victoria Police, ATO, Victorian Responsible Gambling Foundation, Life Saving, Parks Victoria, as well as State and Federal Government Departments.
Christian has over 16 years’ experience in the management of IT, Operations and Support incorporating channel management, customer and account management, and technical services management. Christian has extensive experience in technology managed services and delivery, including experience with providing technical engineering and development services to major blue-chip companies such as Telstra and Motorola.
He has responsibility within ezispeak to manage the Technical and Service Operations which includes client support/helpdesk, incident and service issues, crisis management and IT backup systems. He also works on transitioning new clients to Ezispeak and ensuring the smooth operation of internal systems and processes.
Damir comes to the business with extensive experience in Localization and Translations Management.
Prior to joining the business, Damir worked for a state government owned language service provider, managing translations projects which underpinned significant federal and state government contracts.
His area of specialisation include translations management, content and web localization, quality assurance and multilingual graphic design. Damir also supervises day to day service delivery operations ensuring the business meets its operational KPIs and client service levels.
Damir holds a Bachelor in Business with a major in Arts, ecommerce and multimedia
Neena has over 16 years experience as a Financial Accountant having worked at a number of SMEs and blue-chip enterprises including CSL, Robert Bosch, Kip McGrath, Royal Children’s Hospital and Boroondara City Council.
She completed a Bachelor of Business (Accountancy) at RMIT and is also a Certified Practicing Accountant (CPA). Neena joined ezispeak in 2015 and has responsibility for the company’s Management Accounting, Taxation and Compliance and Financial Statements.
Neena has been a member of CPA Australia since 2006.
- B.Bus; Accounting
- CPA Australia member
Languages spoken: Malayam
Jo Egan has over 20 years’ experience at senior management levels in Australia and the UK in operational management and quality improvement. Jo has significant experience working in the Health Sector (NHS) where the demands on operational and quality management are extremely high.
Jo’s core area of responsibility with Ezispeak is to onboard new health clients ensuring a smooth transition to Ezispeak through new operational processes.
Jo Egan is a Lead Trainer/Mentor in Lean Six Sigma methodologies.
- MSc. Healthcare Operational Management
- Master Black Belt - Lean Six Sigma
Jacqui has over 20 years experience in corporate enterprise sales with a distinct focus on channel management. Prior to joining ezispeak, Jacqui worked for Telstra, Blackberry, Shoretel and Samsung. More recently, Jacqui co-founded an Executive Coaching company which focuses on People Development, Leadership & Management and Executive Sales Coaching.
Jacqui‘s role at ezispeak is to manage Customer Experience and success with onboarding ensuring our clients needs and strategic objectives are being realised and supported in partnership with ezispeak.
- B.Sc; Computer Systems and Telecommunications
- Executive Coach; Levels 1, 2 & 3