Australia’s Leading On Call Interpreter Service
Every business-owner starts out with ambition and desire to do something that will add value to the lives of others, and in turn create a sustainable business that they can grow and hopefully profit from. As such, it goes without saying that to the owner, every single interaction with the customer must be of a high standard. However, as Australia’s CALD audience grows and continues to diversify, the need for an on call interpreter service is fast becoming a necessary requirement.
At Ezispeak, we are proud of the fact that no other interpreter company in this market that can match our performance. We continually set the benchmark against which all others are judged and we show no signs of letting up in this regard. We offer real-time interpreters and on call translation services across any channel or platform and offer incredible value for money.
Companies that engage with our service can expect that their customer experiences will be vastly improved as a result of their ability to engage with a professional that speaks their native language each and every time that they call. What’s more, we love to reduce waste in old internal workflow processes and, as such, you can expect an average connection time to an interpreter or translation professional of 30 seconds or less.
24/7 On Call Translation Services
Having on call interpreters working for your company can make a huge difference, particularly for companies that are determined to stake their claim on the market share in whichever industry they operate.
Here at Ezispeak, we can assure a quality engagement with any of our 2,000 NAATI certified interpreters. Over 180 languages are catered to and so this opens your business up to a vast market, depending on the products or services that you provide and your growth ambitions.
Our 24/7 on-call service model is built around technology. We appreciate that there is no letting up in terms of the dependence on the smart solutions that have become part of our daily lives and that this will only continue to grow in the years to come. As such, as innovators in our field, we are equipped and always looking for new ways to enhance the service that our oncall interpreters deliver and for ways that we can add greater value for our clients.
Our reputation as the leading translation agency in Australia was earned through pioneering a responsive, multilingual customer experience that consistently meets 99.3% of requests on demand. We have extensive experience across a wide range of industries and so we are perfectly placed to work with you to determine how best our oncall interpreters and translators could bolster your value offering and empower you to take control of your language services strategy.
Industry-Leading On-Call Interpreters
At Ezispeak, our goal is to make it possible for you to find and create cost savings without having to sacrifice the quality of your customer experiences. Our oncall interpreting service has delivered incredible results for our clients since 2011 and with each passing year, we gain greater insights that enable us to continually improve.
The Australian market will only continue to diversify and so now is the time to take action and put in place the systems and processes that will allow you to take advantage and create that sustainable business you always wanted. Call or email us here at Ezispeak today to learn more.
I would like more information about your Award Winning Telephone Interpreter Service.
Fast & Precise On Call Translation Services
When you need on call translation services, the best choice is EziSpeak. Our translators are expert on call interpreters with the high level skills you need to achieve excellence in interlingual and intercultural communications.
Our on-call translator service is superior to other services due to the focus on quality and the high calibre of the translators we employ.
We Service All of Australia With Our Oncall Interpreting
EziSpeak is a translating and interpreting services provider established in Melbourne, meeting the communications needs of clients all over Australia.
We’re always available to meet your translation needs, at any time of day and any day of the year. International communications don’t always take place during normal Australian business hours, which is why we have established a true oncall interpreting service.
Not All On-Call Translation Services Are The Same
Accuracy is very important in translating, but accuracy in this case doesn’t always mean literal word for word translations. There can even be times when translating like that will do more harm than good.
Imagine a situation, for example, where somebody communicates an idea via a simple and very common idiom. The meaning of that idiom in a foreign language may be completely different.
A skilled interpreter can filter out the correct meaning and deliver a phrase that is more culturally appropriate for the listener to be easily able to understand what was meant. Less skilled interpreters can’t do that.
For example, imagine that somebody uses the phrase “spitting image”, as in “The boy is the spitting image of his father.” That is acceptable in English, but doesn’t make much sense if translated word for word into a foreign language, unless that language has very similar idiomatic expressions to those found in English.
What can be even more embarrassing, however, is that many people use incorrect versions of common idioms. That’s because most idioms find their way into a person’s language library after being passed along orally.
If the version of an idiom a person hears for the first time is incorrect in some way (either because the person saying it says it wrong, or because it is not heard correctly) that corrupted version is what will stick in the mind and be repeated later. Good interpreters understand what is going on in this case. Bad interpreters don’t.
One good and frequently cited example is the poorly constructed “for all intensive purposes”. When translated without correction, the meaning is quite different to when the phrase is delivered in its correct form as “to all intents and purposes”.
Don’t make the mistake of using a flawed interpreting service. They will disappoint you and their mistakes can be very costly in some cases.
Choose Australia’s Best OnCall Translation Service
Communication matters. It’s one of the most fundamental things that makes being human the experience that it is. When communication quality is poor, it drags you down and creates problems in your life that you don’t need.
Make sure your cross-cultural communications are effective by choosing the very best on call translation service in Australia, EziSpeak. We are the best because we work in the interests of our clients to provide superior communications that get the results clients are looking for.
I would like more information about your Multilingual Self-Service IVRs.
EZISPEAK OFFICES
MELBOURNE HQ
2/12 Risley St, Richmond VIC 3121
BRISBANE
320 Adelaide Street, Brisbane QLD 4000
Phone: 1800 796 518
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