Utilities and Energy

All Australians require access to essential services like power, gas and water; ezispeak helps Australians from completely different backgrounds get that access. By using ezispeak, you can not only serve your migrant customers better, but better engage them in their native language and channel of choice.

Utilities and Energy

Instant access to language support

Reduce your customer’s effort by giving them language at the point of need for every channel.

Reduce your cost to serve

A true consumption-based solution means you only pay for what you use. That means more money in your pocket.

Made for

Utilities and Energy

Orange time Icon

Meet your targets

Faster language support means you meet your first contact resolution targets.

Orange time Icon

Better results

Better engagement of your migrant customers for sales and service drives greater NPS and CSAT.

Orange time Icon

Highest possible quality

Guaranteed quality of service means there’s virtually no risk because nothing is lost in translation.

Switch on to language support now.

Trusted by

Energy Markets

We are trusted by some of the biggest and best companies in Australia

Quotation marks
We commenced using ezispeak Interpreting Services in August 2014. Our experience to date has been very positive. We have worked closely with their team to ensure not only a smooth transition from our previous provider but also ways to improve our customer experience along the way. ezispeak have, at all times, been professional, reliable, helpful and very prompt to react to any issues or suggestions."

Ray Pears

Origin Energy

Utilities and Energy

Case Study

Energy Markets

Utilities and Energy

ezispeak has extensive experience working with energy market retailers by optimising the delivery of language services. When we look at how clients procure phone interpreting services, we immediately go to service design. It's how we identify opportunities for improvement, which remove process and financial waste. More importantly, we're able to automate many processes which other suppliers in the market cannot. Furthermore, we're able to deploy services which align with our client's operational objectives, which improves migrant customer experience and increases agent productivity.

View Case Study

Focused on your success

Utilities and Energy

A true partner

With ezispeak, you can be assured that you have a partner as committed to your success as you are.

Utilities and Energy

Interpreter training

All ezispeak language practitioners are trained and supported in all our customers’ businesses, keeping them fully aware of what makes your business unique.

Utilities and Energy

The language solution you need

No business is the same – that’s why ezispeak creates bespoke holistic language solutions to suit your business. Omnichannel language support, website localisation, translation – we do it all.

Utilities and Energy

Supporting your needs

Utilities and Energy

24/7 access

ezispeak language practitioners are available when you need them, how you need them.

Utilities and Energy

Quality. Assured

Our unmatched quality assurance processes underpin our commitment to quality.

Utilities and Energy

Helping you do it

All ezispeak clients have a dedicated Customer Success Manager, providing fast communication and support.

Meet Our Team

Ready to talk? We’re here to listen

Thank you!

We appreciate you contacting us. One of our colleagues will get back in touch with you soon!
Oops! Something went wrong while submitting the form.